![]() Otherwise, it may be that your TV is the cause of the problem. This should help you verify that the problem is not with your set, but with the Switch itself. If you can’t play certain videos or don’t get any video whatsoever, it’s worth swapping back to the official Nintendo cable.īarring anything else, it may also be worth trying to use a different HDMI connection on your TV. Still, using the wrong HDMI cable could result in HDCP (high-bandwidth digital content protection) issues. ![]() ![]() Most reasonably modern HDMI cables should do the trick. The Switch Dock features an HDMI version 1.4 port, which is fairly old technology by now. Of course, that’s not to say that other cables won’t technically work. Not only are they the right physical fit, but they also match the specifications outlined by Nintendo. The HDMI and power cords bundled with the system are the only ones intended to be used with the console. The Switch dock works best with official Nintendo power and source cables. Use Nintendo cables to avoid power or HDCP problems It’s not entirely clear why this is required, but it seems to solve the problem of missing video in most cases. If you do, be sure to insert all the cables in this specific sequence any time the system is moved. You should only need to follow this procedure once, assuming you don’t move your dock around often. Finally, insert the Switch console into the dock.Plug the power cable into the Nintendo Switch dock.Insert the power cable into the wall outlet.First, remove the Switch system from the dock and unplug all cables.Here’s the right order to plug everything in according to the Nintendo Support forums: Get it wrong, and the Switch will still power on, but it won’t send any signal to the TV. ![]() For whatever reason, there’s a proper order in which to plug everything in. One of the most common reasons the Nintendo Switch dock may not be working involves the sequence in which the dock’s cables are inserted. Insert Switch dock cables in the proper order The order in which the cables are inserted seems to be the most common problem, though it’s possible that other issues could arise when moving the system or changing cables. To figure out why your Switch dock isn’t working, you’ll need to do some troubleshooting. Nintendo also warns that third-party Switch docks may not work as intended with the console. You may have inserted the dock’s cables in the wrong order, or you may be using the wrong cables altogether. Once your system reboots, does your laptop screen display? If not, we will want to use the Windows Key + P keyboard combination to see if we can set your system to PC Screen Only in order to set the internal laptop display as active (example screenshot attached).ĭoes using the Windows Key + P keyboard combination help to get your laptop screen active again? Please let us know whenever you have a moment and we will go from there.There are a few reasons why your Nintendo Switch dock may not be working. We will first want to see if we can get the internal screen to display again by disconnecting our dock and rebooting your system ( likely by holding down the power button to preform a hard shut down ). Thanks for the description of the behavior you are seeing, definitely strange in that your laptop screen is no longer displaying. Hi Steven, thanks for posting! Sorry to hear that your laptop screen is blank after connecting our dock and I will be happy to help!
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